Commercial & Industrial Refrigeration Repair
You can depend on us to act quickly to attend and repair your refrigeration or cold room breakdown. Whichever brand of refrigeration system you are using, our refrigeration repair services can mitigate the costs and disruption often associated with faulty or damaged chillers. Book a free surveyWe are normally able to diagnose a fault within a couple of hours on site. If parts are required once the problem is known, we will furnish you with a fixed price quotation to allow you to decide if you wish to proceed with the refrigeration repair – giving you total control over your own budget. All parts fitted carry a 12-month warranty as standard.
Common refrigeration symptoms
Not cooling
Ice is appearing
The build-up of ice in your refrigeration unit or chiller can be a sign of both a temperature fault and leaking. As such, our engineers will examine the unit to determine the exact cause of the problem. Typically, units that are freezing require a deep clean or a leak fixing.
Loss of performance
When the refrigeration or freezer unit is not performing as it once did, it may be due to not having the unit regularly serviced, but could also be a more serious issue such as a refrigerant leak. To resolve this, having the system deep cleaned is often enough if the unit is dirty. If the cause is a leak, however, more in-depth investigations will be required to find the potential leak.
Increased energy bills
Refrigeration units depend on being able to expel heat freely in order to remain at the required temperature. As such, when a build-up of grime or another blockage interferes with this, the system needs to work much harder to achieve the correct cooling performance. It also requires more electricity to power the same level of cooling performance and places undue stress on other system components, all of which lead to increased bills and reduced performance.
Noisy unit
If the outdoor unit is making more noise than usual, then it might require a replacement fan motor and likewise for the indoor unit. The condensate pump which removes moisture from the system may also be at fault as when these start to fail, they can become noisy.
Gas leak
Your system uses a reserve of refrigerant gas in order to function. If refrigerant gas is leaking from your unit, it will quickly stop working. Contact us and one of our engineers will visit to locate and repair the leak.
No power
When the refrigeration unit shuts down unexpectedly, check for tripped fuses in the main fuse board. For outdoor units, check the electrical isolator to ensure this is in the “on” position. In any case, call our team, who will talk you through the problem and dispatch an engineer as required.
Why customers choose MGI
Selecting the right air conditioner installation company affects how well your system performs and how long it lasts. McAlpine Grant Ilco Ltd has installed air conditioning systems across Oxfordshire and other counties for years. Our clients return to us because we complete installations correctly and provide reliable maintenance and servicing afterwards. When we install your air conditioner, we follow manufacturer specifications, test the system thoroughly, and ensure you understand how to operate it efficiently.
Fast response
We respond to service requests within 48 hours. When your air conditioning stops working or performs poorly, we assess the problem on site and explain what needs fixing before we start work. We provide upfront costs and complete most ac repairs during the first visit.
Our experience
Our engineers have worked in building services for over 150 years. This means we can install single air conditioning units in small offices or design multi-zone systems for large commercial buildings. We've handled installations in hospitals, schools, offices, and industrial facilities across Oxfordshire.
Service you can trust
Simple 3 step Refrigeration repair process
Discussing the problem
Once an enquiry is received, we will contact you directly usually within the hour. We will discuss any further details we may need to allow a speedy visit and solution.
Arranging our visit
We will arrange a convenient time and date for the visit to be scheduled, and dispatch our engineer to your premises. Our engineer will arrive on the same day if required. We utilise Protean as our preferred job logging software, allowing us to track and monitor each individual task from start to finish.
Repairing your unit
All of our engineers carry a large selection of parts in their vehicles, usually allowing a same-day repair for your convenience.
We handle air conditioner installations from start to finish: site surveys, system design, installation, commissioning, and ongoing maintenance. Our engineers hold relevant qualifications and follow current regulations. After installation, we provide clear documentation and remain available if you need adjustments or have questions about your system.