Air Conditioning and Heating RepairWe are able to resolve issues on all brands of A/C systems and we base our repair service on the speed of our response, keeping the customer informed of progress, and controlling costs at every stage. Request a call back
We are normally able to diagnose a fault within a couple of hours on site. If parts are required once the problem is known, we will furnish you with a fixed price quotation to allow you to decide if you wish to proceed with the repair – giving you total control over your own budget. All parts fitted carry a 12-month warranty as standard.
Common air conditioning symptoms
One of the most common reasons our engineers are called out to repair a unit is a water leak. As a result, we can normally fix these relatively quickly.
Ice is appearing
The build-up of ice can be a sign of both temperature fault and leaking. Our engineers will examine the unit to determine the cause of the problem. Typically, units that are freezing require a deep clean or a leak fixing.
The inability of your unit to cool air could suggest a gas leak. If you can no longer regulate the temperature of your room or building with your air con unit, we recommend calling our engineers, who will carry out tests on your system and make repairs as necessary.
Your system uses a reserve of refrigerant gas in order to function. If refrigerant gas is leaking from your unit, your air conditioning system will quickly stop working. Contact us and one of our engineers will visit to locate and repair the leak.
First check that the system is set to heating mode! This includes checking your infra-red remote controller for power. If your system is still not heating, you likely have a gas leak and should call our team to arrange for an engineer to make repairs.
Air conditioning units produce condensate water, which runs throughout the system before being removed. When exposed to frequently changing temperatures, this condensate is an ideal environment for bacteria, which grow on the coils and produces stale odours. A deep clean will fix this.
In addition to bacteria, grime and dust can build up inside an air conditioning unit. If you have noticed your air conditioning is not as powerful as it used to be, a build-up of dirt might have begun to block the filters or fan blades. An engineer can fix this with a deep clean, restoring the air flow.
Increased energy bills
When dirt and grime builds up, it is much more difficult for the unit to carry out its primary functions of cooling or heating. This places a greater strain on the amount of electricity needed to power the unit, resulting in less efficient air conditioning and a higher bill, which could have been avoided with frequent servicing.
When the a/c unit stops completely
When the air conditioner shuts down unexpectedly, check the thermostat batteries in the remote controller. If the batteries are dead, replace them. If the batteries are still good, make sure the thermostat is in the “cooling” mode or auto position and at the temperature settings that you desire.
Why customers choose MGI
Every customer is important to us. That's why we don't keep you waiting around. Whether you're too hot or too cold, we offer a quick response to almost any site issue. We'll be on site within 48 hours of having spoken and work hard to provide the most cost-effective and efficient solution.
Collectively, we have over 150 years of experience within the building services industry. Because of this, we are able to offer the correct solution to almost any building services problem, from routine maintenance of a single air conditioning unit to the largest, most complex multi-service facilities.
Service you can trust
The team at MGi takes a professional approach to every service we offer. From design and installation to maintenance and facilities services, we have the expertise and commitment to meet your individual needs and cement a relationship that we hope will serve you well for years to come.
Simple 3 step repair process
Discussing the problem
Once an inquiry is received we will contact you directly, usually within the hour, to discuss any further details we may need to allow a speedy visit and solution.
Arranging our visit
We will arrange a convenient time and date for the visit to be scheduled and dispatch our engineer usually the same day to your premises. We utilise Protean as our preferred job logging software and this allows us to track and monitor each individual task from start to finish.
Repairing your unit
All of our engineers carry a large selection of parts in their vehicles, usually allowing a same-day fix.
We could repair your unit today
We appreciate the need for speed when repairing broken air conditioning or refrigeration units. To resolve the issue today, call one of our sales team on 01865 251225 or request a callback.